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FAQ
How does UV-C sterilizers work?
UV-C light effectively destroys nucleic acids and breaks apart germ DNA. With their DNA broken, germs can’t function or reproduce. The organisms die, leaving your device clean and sterile.
What is UV-C light?
The Three Types of UV Rays
UV light has three wavelength categories: UV-A, UV-B, and UV-C. UV-C light is a short-wavelength, ultraviolet light that breaks apart germ DNA, leaving it unable to function or reproduce. In other words, UV-C light is germicidal (UV-A and UV-B light are not). UV-C can even neutralize “superbugs” that have developed a resistance to antibiotics.
Your phone's warm battery allows bacteria to thrive and reproduce. UV-C light penetrates the cell and disrupts the DNA, killing the pathogen. Our UV-C light is not hot, so while it effectively kills bacteria, it will not hurt your phone.
History of UV and Sanitization
Sanitizing with UV-C light has been a normal practice since the mid-20th century. In fact, the 1903 Nobel Prize in Medicine was awarded to Niels Finsen for using UV light to fight tuberculosis. Today, hospitals and laboratories use UV light to keep their facilities sterile, which means it's perfect for sanitizing mobile devices, which are especially good at harboring and growing bacteria
How long does it take to clean?
Probox
Our Probox has two cleaning modes: standard (5 minutes) and express (59 seconds). We recommend the standard mode if you’re looking for maximum sterilization.
Prowand & Prowand XL
We recommend at least 20 seconds if you’re looking for maximum sterilization.
Does it clean both sides of my phone?
Yep. Our sanitizer will clean all sides so there's no need to flip your phone over for another cycle.
Is it safe for my phone & electronics?
UVPro products are completely safe for your phone! Our device doesn't use water or chemicals - it uses UV-C light. UV light kills germs but doesn't harm you or your device. This light is completely safe for anything you place inside - except germs.
How fast do you ship?
After purchase, you should expect to receive your order in the mail in 2-5 business days (Unless stated otherwise). Longer shipping times will occur when shipping outside the US. Your product ships from Miami, FL, USA Monday through Saturday on orders placed before 5PM PST.
We are happy to offer world wide shipping. For orders shipping outside the USA, please note that if you place an order online, you will be responsible for all duties, taxes, and customs charges. If you order is then refused, you will still be responsible for charges incurred in shipping the package. We are not responsible for lost or stolen packages.